Please read these Terms and Conditions carefully. All contracts that the Tattoo Artist may enter into for the provision of the Tattoo Artist’s services shall be governed by these Terms and Conditions.
1. Interpretation and Definitions
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
Business Day means any weekday, Monday to Friday inclusive, other than a bank or public holiday in Finland.
Business hours means the hours of 10:00 to 18:00 on a Business Day.
Charges means the following amounts:
(i) the amounts specified in Section 4
(ii) such amounts which may be agreed in writing by the parties; and
(iii) amounts calculated by multiplying the Tattoo Artist’s standard time-based charging rates (as notified by the Tattoo Artist to the Client before the date of a Contract) by the time spent by the Tattoo Artist performing the Services.
Client means the individual accessing or using the Service, or the company.
Contract means a particular contract made under these Terms and Conditions between the Tattoo Artist and the Client.
Deposit means the charge for Design Services and reservation of a Tattooing Service appointment date and time.
Design Services means the research, design and correspondence which occurs prior to the Tattooing Services.
Effective Date means the date of confirmation of the services to be provided between the Tattoo Artist and Client, when the Deposit and Tattooing Services appointment have been confirmed in writing by the Tattoo Artist.
Force Majeure Event means an event, or a series of related events, that is outside the reasonable control of the party affected (including power failures, industrial disputes affecting any third party, changes to the law, disasters, explosions, fires, floods, riots, terrorist attacks etc.
Tattoo Artist means the individual Tattoo Artist who will be responsible for the design work and provision of the Tattooing Service.
Tattooing Services means the tattooing services specified in Section 3.
2.1 A Contract will come into force upon the Effective Date.
2.2 A Contract will continue until:
all the Tattooing Services have been completed; and
all the Charges have been paid in cleared funds
upon which it will terminate automatically.
3.1 The Tattoo Artist will provide the tattooing service to the Client in accordance with these Terms and Conditions.
3.2 The Tattoo Artist will provide the Tattooing Service in accordance with the standards of skill and care reasonably expected from a Tattoo Artist in the Tattoo Industry.
3.3 If the Client believes that any element of the Tattoo Service does not meet the standard specified in Clause 3.2, then the Client must promptly notify the Tattoo Artist and allow them to inspect the results of those Service and, if the Service does not meet that standard, re-perform that Service, as within their ability.
3.4 The Tattoo Artist shall devote their time and expertise to the performance of the Tattooing Services as may be necessary for their satisfactory and timely completion.
3.5 The Tattoo Artist shall comply with all reasonable requests and directions of the Client in relation to the Services.
4. Tattoo Appointments
4.1 The Tattoo Artist will provide the Tattooing Service during appointments commencing on the date(s) and at the time(s) agreed between the parties.
4.2 If a Client wishes to reschedule an appointment, then they must give a written request for rescheduling, at least seven Business Days before the Tattooing Service appointment is due to commence. In these circumstances, the Tattoo Artist will use all reasonable endeavors to agree an alternative Tattooing Services appointment.
4.3 The Client may cancel a Tattooing Services appointment by giving the Tattoo Artist at least seven Business Days’ notice of cancellation. If the Client cancels a Tattooing Service appointment in accordance with this section 4.3, then the Client shall be released from any liability to pay Charges in respect of the relevant Services. The Client will not be entitled to a refund of the Deposit/s already paid.
4.4 The Tattoo Artist will not be liable to the Client in respect of any losses arising out of a Force Majeure Event.
4.5 If the Tattoo Artist is unable to attend a Tattooing Services appointment by reason of illness, the Tattoo Artist may cancel or reschedule the appointment by written notice to the Client, in which case:
the Tattoo Artist will not be in breach of these Terms and Conditions or otherwise liable to the Client in respect of a failure to supply the relevant Services; and
the Client shall be released from any liability to pay Charges in respect of the relevant Services and shall be entitled to a refund of any Charges previously paid in respect of those Services.
4.6 The Client must provide any reference material and/or fonts by the Effective Date. Failing to provide reference material on time or making changes in the 48 hours prior to the Tattooing Services appointment may result in a further design fee of 50€.
4.7 If the Client requests changes during the Tattooing Service, they may be liable to additional Charges.
4.8 The Client must agree to follow the Tattoo Artist’s instructions regarding ‘Pre-Appointment Advice’. This information can also be found at www.bluepunktattoo.com/before-your-appointment. If such instructions are not followed by the Client and the Tattooing Services are ended early at the request of either party, the Client is liable to pay the full Charges outlined by the Tattoo Artist on the Effective Date.
4.9 It is the Client’s responsibility to inform the Tattoo Artist of any relevant health issues by the Effective Date so they can make reasonable adjustments. Example relevant issues include, but are not limited to;
transmittable illnesses or diseases
4.10 It is the Tattoo Artist’s responsibility to make any adjustments to accommodate any health issues or disabilities as much as they can, within their means. No Client will be refused Tattooing Services if they do not pose a direct health risk to the Tattoo Artist and/or other colleagues and Clients and access the studio safely. Futher information can also be found at www.bluepunktattoo.com/health.
4.11 The Tattoo Artist will not provide Tattooing Services to anyone under the age of 18, regardless of any documentation from legal guardians. All Clients must provide valid photo identification prior to the Tattoo Services taking place.
5.1 The Client must follow all instructions given by the Tattoo Artist regarding taking care of their new tattoo. The Tattoo Artist is not responsible, in any way, for any infection, injury or poor appearance if the Client does not adhere to any advice given.
5.2 It is the Tattoo Artist’s responsibility to provide aftercare advice verbally and in writing on the day of the Tattoo Services taking place. This information can also be found at www.bluepunktattoo.com/aftercare.
6.1 Deposits for Design Services must be paid by the Client on the Effective Date. The Deposit ensures a Tattooing Services appointment date is secure and pays for the Design Services.
6.2 The deposit is non-refundable in any situation other than those specified in section 4.5.
6.3 The Deposit amount is deducted from the final Tattooing Services appointment.
6.4 The Client shall pay the Charges to the Tattoo Artist in accordance with these Terms and Conditions.
6.5 All amounts stated in or in relation to these Terms and Conditions are, unless the context requires otherwise, stated inclusive of any applicable value added taxes.
7.1 Payments must be completed by the Client, in full, by the end of the Tattooing Services appointment.
7.2 The Client must pay the Charges by cash, debit card, credit card, MobilePay, PayPal or bank transfer (using payment details notified by the Tattoo Artist to the Client).
7.3 Delay of any payments or Charges by the Client will result in an interest Charge being added. The interest payment will comply with standards set by the Finnish Government.
8.1 The Tattoo Artist may terminate a Contract with a Client if they experience any behaviour which they deem to be inappropriate from the Client, or anyone representing the Client. Such behaviour includes, but is not limited to;
Verbal, written, physical or sexual abuse
Excessive micromanagement of Design Services or Tattooing Services
Discriminatory language or behaviour, including, but not limited to; racism, homophobia, misogyny and xenophobia
Unwanted sexual remarks or physical contact
Repeated cancellation, absence or poor punctuality for Tattoo Service appointments
8.2 Either party may terminate a Contract immediately by giving written notice of termination to the other party if the other party commits a material breach of these Terms and Conditions.
9.1 The Webstore cannot take returns for any reason other than the ones listed in Section 9.2.
9.2 If a Client has any of the following issues with any merchandise purchased by from the Webstore, they will be entitled to an exchange or refund in accordance with Section 9.5 and 9.6:
Merchandise arrived faulty or damaged
The size on the order does not correspond with the size of garment sent
9.3 Under no circumstances other than those listed in Section 4 and Section 5, will deposits, tattoo payments or gift vouchers be refunded.
9.4 BluePunk Tattoo will not accept any liability for items lost or damaged in transit.
9.5 If the Client has either of the issues specified in Section 9.2, they will have 30 calendar days to return an item, from the date it was received. The returns address is: Hämeentie 67, Helsinki, 00550, Finland.
9.6 To be eligible for a refund or exchang, the merchandise purchased by the Client from the Webstore must be unused and in the same condition that it was received. The merchandise must be in the original packaging.
9.7 Any merchandise sent to the return address by the Client must have the receipt or proof of purchase included.
9.8 Once the merchandise has been received by BluePunk Tattoo, it will be inspected and notify the Client that the merchandise has been received and on the status of the refund.
9.9 If the Client’s return is approved by BluePunk Tattoo, a refund for the amount of the merchandise will be credited to your original form of payment. The Client will receive the credit within a certain amount of days, depending on the Client’s card issuer's policies.
9.10 If MobilePay has been used for the original purchase, the Client will be contacted by BluePunk Tattoo to arrange a refund.
9.11 The Client will be responsible for paying any shipping costs for returning any merchandise. Shipping costs are always non-refundable. If the Client receives a refund, the cost of return shipping will also be deducted from any refund given.
9.12 BluePunk Tattoo is not responsible for items damaged or lost in the post process and therefore strongly recommend the Client uses a type of postage which generates a tracking code.
9.13 Any merchandise purchased from the Webstore will be dispatched within 3 to 5 Business Days. Deliveries are made via Posti and delivery times vary depending on the shipping option the Client selects. All approximate delivery times can be found at www.posti.fi.
9.14 All physical merchandise is guaranteed under EU law for two years, The two-year period starts from the day the Client received the product.
10. Gift vouchers
10.1 BluePunk Tattoo Gift Cards may be used only for purchases in Finland for Design Services or Tattooing Services. Gift Cards cannot be used for any merchandise or to purchase another gift card.
10.2 Gift Cards are not redeemable for cash, including any unused balance.
10.3 BluePunk Tattoo is not responsible for lost or stolen Gift Cards or for use without the Client’s permission.
10.4 Gift Cards are not for resale.
10.5 BluePunk Gift Cards have no expiration date; however, the location of BluePunk Tattoo’s permanent business address may change over time.
10.6 Gift vouchers will not be refunded under any circumstances.
11. Company Information
11.1 BluePunk and Blue Punk Tattoo are registered Trademarks (Registration number 280924).
11.2 All website content, including images, shop products and copy, are copyrighted material and belong to BluePunk Tattoo. All apparel designs are by BluePunk Tattoo.
11.3 The domain bluepunktattoo.com is solely owned by BluePunk Tattoo.
11.4 BluePunk tattoo is a registered business: Business ID 3214280-4